Template Job Description Receptionist This is an example job description for the Receptionist. In most shops, these duties are performed by the Service Advisor. In larger shops, the receptionist function becomes a full-time job. This job description is intended to be used as a template. Customize it to fit your shop's needs. Attributes · Friendly · Trustworthy · Professional · Teachable · Patient · Empathetic · Pleasant and measured speaking voice Purpose The Receptionist smoothly and efficiently directs all incoming and outgoing communications, greeting and assisting or routing incoming people such as customers, vendors, and visitors. Basic Skill Requirements · Excellent communication skills · Good manners · Multitasking · Organization · Good with technology and can pick up new software quickly Duties Answers phones, greeting all callers in a friendly, professional manner. Stays on top of calls on hold and doesn't lose any. Maintains incoming electronic communications. Track calls using the lead tracking form. Greet anyone who comes into the shop in an upbeat and friendly manner right away. Receive incoming mail and route it to the appropriate people in the organization. Stamp and mail all outgoing mail. Performs any other administrative duties as needed by the Office Manager. Keep front desk and customer area clean and tidy. Ensure refreshments are ready for customers throughout the business day
Template Job Description Receptionist This is an example job description for the Receptionist. In most shops, these duties are performed by the Service Advisor. In larger shops, the receptionist function becomes a full-time job. This job description is intended to be used as a template. Customize it to fit your shop's needs. Attributes · Friendly · Trustworthy · Professional · Teachable · Patient · Empathetic · Pleasant and measured speaking voice Purpose The Receptionist smoothly and efficiently directs all incoming and outgoing communications, greeting and assisting or routing incoming people such as customers, vendors, and visitors. Basic Skill Requirements · Excellent communication skills · Good manners · Multitasking · Organization · Good with technology and can pick up new software quickly Duties Answers phones, greeting all callers in a friendly, professional manner. Stays on top of calls on hold and doesn't lose any. Maintains incoming electronic communications. Track calls using the lead tracking form. Greet anyone who comes into the shop in an upbeat and friendly manner right away. Receive incoming mail and route it to the appropriate people in the organization. Stamp and mail all outgoing mail. Performs any other administrative duties as needed by the Office Manager. Keep front desk and customer area clean and tidy. Ensure refreshments are ready for customers throughout the business day
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